Mastercard

Fees and Limits

Card operations	Fees
Payments card
Order card	$5.95
Card service	Free
Reissue card	$5.95
Standard Delivery	Free
Express delivery	$45
Activate card	Free
Top up card from e-Wallet	Free
Funds transfer from card to e-Wallet	Free
Change PIN code	$1
Cash withdrawal (ATM and manual cash withdrawal)	$2.60
POS-transactions	Free
Card account which has been inactive for more than 6 months	$10 per month
Chargeback/dispute	Free
Card account closure	Free

Customer verification

In order to be able to use all features of the card, the client should pass the full verification procedure. One of the most important restrictions is the restriction on clients who are citizens of specific countries (the list of restricted countries is below).

Required documents:

• Scanned copy of a government issued ID. This may include a valid passport, driver’s license or an Identity card;
• Scanned copy of proof of address. This can include a utility bill. System accepts the following file formats: jpg/jpeg/bmp/gif/png.

The ID document requirements:

• document must be valid for another 6 months
• must be in Latin
• include client’s photograph
• date of birth
• serial number
• expiration date

The proof of address document requirements:

• document must be not older than 90 days
• must contain client’s full name
• should bear the same address that was provided during the registration

One should provide a certified translation of the required documents if they are not originally in Russian, English, French or Czech.

After that client should fill-in the questionnaire. The verification procedure takes 1-3 business days, after the successful completion of the verification procedure the client will able to use all of the capabilities of the card.